Game Error Fortnite

Locker Glitch - Fortnite Fix Guide

📅 Published: 2026-02-06 🔄 Updated: 2026-02-06 👥 Reports: 5 ⚡ Severity: 🟢 Low

🎯 Quick Answer

Clear the Fortnite local app data to resolve locker loadout selection failures and reset issues by removing corrupted configuration files.

SECTION 1: OVERVIEW

The Fortnite Locker Glitch is a configuration error where the game's locker interface fails to load or apply cosmetic item selections. This error manifests as an inability to choose or save loadouts, with selections resetting to default upon launching a match or restarting the game. The issue affects the Windows (via Epic Games Launcher), PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X|S platforms. It occurs across multiple game client versions, particularly following major content updates. This is a common error with a moderate severity impact; it does not prevent matchmaking or gameplay but significantly impairs user customization, a core game function. No specific error codes are generated; the failure is silent within the game's user interface.

SECTION 2: SYMPTOMS

The application fails to persist user selections within the Locker menu. Symptoms include the inability to highlight or confirm a new cosmetic item (Outfit, Back Bling, Pickaxe, Glider, Emote, or Wrap). Upon entering a match, the loadout reverts to a previous configuration or a default state. The Locker interface may display placeholder icons or fail to populate with the user's owned items. This behavior occurs consistently when accessing the Locker tab from the main menu or during pre-match lobbies. The system provides no error message; the failure is indicated solely by the reversion of visual selections.

SECTION 3: COMMON CAUSES

Category: Configuration Error Specific technical explanation: Corrupted local configuration files (GameUserSettings.ini, client settings) in the %LocalAppData%\FortniteGame directory. These files store loadout presets and cosmetic preferences. File corruption prevents proper read/write operations. Why this causes the problem: The game client cannot serialize or deserialize the user's locker data, leading to default fallback behavior. Category: Network Problem Specific technical explanation: High latency or packet loss during the initial handshake with Epic Games' backend services that verify cosmetic entitlements and sync locker state. Why this causes the problem: The client fails to receive a valid synchronization signal from the item server, causing it to load a cached or incomplete dataset. Category: Game Bug Specific technical explanation: A version mismatch between the locally cached item catalog and the live service catalog following a game update. Why this causes the problem: The client references item IDs that are invalid or have been reassigned in the new catalog, resulting in failed lookups and defaulting. Category: Software Conflict Specific technical explanation: Overly aggressive behavior from security or antivirus software quarantining or locking Fortnite's configuration files under the %LocalAppData%\FortniteGame\Saved directory. Why this causes the problem: The game process cannot write new configuration data, causing all changes to be lost upon exit. Category: Platform-Specific Sync Error Specific technical explanation: On consoles, a conflict between the saved data on the local hard drive and the data synced from the cloud storage service (PlayStation Plus Cloud, Xbox Live Cloud Saves). Why this causes the problem: The console prioritizes an older, corrupted cloud save over a newer local save, perpetually restoring the broken state.

SECTION 4: SOLUTIONS

Solution 1: Clear Fortnite Local App Data

Difficulty: Easy Time Required: 5 minutes Success Rate: High Prerequisites: None Steps:

Completely exit the Fortnite client and the Epic Games Launcher. Verify via Task Manager that all related processes (FortniteClient-Win64-Shipping.exe, EpicGamesLauncher.exe) are terminated.
Press Windows Key + R, type %LocalAppData%, and press Enter. This opens the C:\Users\[YourUsername]\AppData\Local directory.
Locate and open the FortniteGame folder.
Rename the Saved folder to Saved.OLD.
Launch the Epic Games Launcher and start Fortnite. The game will generate a new, clean Saved folder.
Re-enter your desired settings (like video/audio). Test the Locker functionality.

Technical Explanation: This procedure forces the game to rebuild all local configuration files from a default state, eliminating corruption in GameUserSettings.ini and ClientSettings.sav that control locker data persistence. Verification: Create a new loadout preset in the Locker, exit to the main menu, and re-enter the Locker. The selections persist. Join a match and observe the selected cosmetics load correctly.

Solution 2: Verify Game Files via Epic Games Launcher

Difficulty: Easy Time Required: 10-15 minutes Success Rate: Medium Prerequisites: Active internet connection Steps:

Open the Epic Games Launcher and navigate to your Library.
Locate Fortnite and click the three dots (...) below the game title.
Select Manage from the dropdown menu.
Click the Verify button. The launcher will scan all game files against the official manifest and download any missing or corrupted files.
Allow the process to complete, then launch the game.

Technical Explanation: This process repairs core game assets and configuration templates that may have been altered or corrupted, ensuring the locker interface logic functions with the correct file set. Verification: The verification log shows "Verification Complete" with no errors. In-game, the Locker UI loads all asset icons without missing textures.

Solution 3: Disable Cloud Saves (Console-Specific)

Difficulty: Medium Time Required: 7 minutes Success Rate: High Prerequisites: Console system access Steps:

On your PlayStation or Xbox, fully close the Fortnite application.
For PlayStation: Navigate to Settings > Application Saved Data Management > Saved Data in System Storage > Delete. Select Fortnite and delete the saved data. Then, disable automatic uploads for Fortnite in Saved Data in Online Storage.

For Xbox: Navigate to My games & apps > See all > Manage > Saved data. Select your gamertag and choose "Delete everywhere".

Restart the console.
Launch Fortnite. The game will create fresh local saves. Test the Locker.

Technical Explanation: This breaks the sync loop with a corrupted cloud save file, allowing the game to initialize a new, functional local save dataset that will later be uploaded to replace the bad cloud data. Verification: After the initial sync warning, the Locker operates normally. Future sessions maintain loadout selections.

Solution 4: Configure Antivirus and Firewall Exceptions

Difficulty: Medium Time Required: 5 minutes Prerequisites: Administrator access on PC Steps:

Add the Fortnite and Epic Games Launcher directories to your security software's exclusion list. Key paths include:

- C:\Program Files\Epic Games\Fortnite - C:\Users\[YourUsername]\AppData\Local\FortniteGame

In Windows Defender Firewall, ensure outbound rules exist for FortniteClient-Win64-Shipping.exe (Private and Public networks). If unsure, temporarily disable the firewall for testing (re-enable after verification).
Reboot the system and test.

Technical Explanation: This prevents real-time scanning from locking configuration files during write operations, ensuring the game can save locker selections without interruption. Verification: Monitor the security software's log to confirm it is no longer blocking or scanning the specified folders. Locker changes now save consistently.

Solution 5: Perform a Clean Network Reconnection

Difficulty: Easy Time Required: 3 minutes Success Rate: Medium Steps:

From the Fortnite main menu, navigate to the Settings cog.
Select the Account and Privacy tab.
Click the SIGN OUT button.
Fully restart the Fortnite client.
At the login screen, re-enter your credentials. This forces a fresh authentication and data pull from Epic's services.

Technical Explanation: This establishes a new session token and triggers a full locker data synchronization from the backend, bypassing stale or incomplete cached network data. Verification: Upon signing in, the news panel and item shop load normally, indicating a healthy connection. Locker data loads completely.

SECTION 5: PREVENTION

Regularly verify game files through the Epic Games Launcher after major updates. Maintain a routine of fully shutting down the game client and launcher instead of leaving them suspended. On PC, avoid manually editing files within the %LocalAppData%\FortniteGame\Saved directory. Ensure your operating system and graphics drivers are updated to versions certified for stability with Unreal Engine. On consoles, periodically manage saved data to prevent cloud corruption by manually uploading a confirmed-good save. Monitor for game client patches specifically addressing locker or item synchronization.

SECTION 6: WHEN TO CONTACT SUPPORT

Contact Epic Games Support if all solutions fail and the error persists across multiple days and game client versions. Escalation is required when the issue is isolated to a specific cosmetic item that consistently fails to equip. Provide diagnostic information including your platform, Epic Account ID, and the specific names of affected items. Include the timestamp of occurrence. For advanced diagnostics on PC, include the log file located at %LocalAppData%\FortniteGame\Saved\Logs\FortniteGame.log. Official support channels are accessible via the Epic Games Help Center website.