Network Issue
Fortnite
Fortnite Losing Internet Connection Every Game - Fix Guide
🎯 Quick Answer
Perform a network stack reset via Command Prompt and configure your router's Quality of Service (QoS) to prioritize your gaming device's traffic.
SECTION 1: OVERVIEW
The error manifests as an intermittent loss of internet connectivity during Fortnite gameplay sessions. This network timeout error terminates the active connection to the Epic Games servers, resulting in a forced return to the lobby. The issue affects all platforms running Fortnite, including Windows, PlayStation, Xbox, and Nintendo Switch. The problem occurs across all game versions and updates, indicating a systemic network or configuration conflict rather than a version-specific bug. This is a common network error with a high severity impact, as it is game-breaking and prevents match completion. The exact error messages presented are "Connection Lost," "Network Connection Lost," or "You have lost connection to the match."SECTION 2: SYMPTOMS
The application experiences a sudden network timeout during an active match, typically 2-5 minutes after joining. The player's character becomes unresponsive, followed by a 5-10 second freeze. The game then displays a "Connection Lost" or similar network error notification on screen. The system forcibly returns the player to the Fortnite lobby, invalidating the current match. In some instances, the player may receive a "Network Connection Lost" pop-up dialog requiring manual confirmation. Packet loss spikes to 100% immediately preceding the disconnect event, as observable in the game's built-in network diagnostics overlay.SECTION 3: COMMON CAUSES
Category: Network Problem Specific technical explanation: Router or modem firmware contains bugs in its Network Address Translation (NAT) table management or stateful packet inspection, causing it to prematurely drop UDP connections on ports 5222, 5795-5847. Why this causes the problem: Fortnite uses persistent UDP sockets for game state synchronization. Flawed NAT table timeouts sever this connection. Category: Software Conflict Specific technical explanation: Corrupted Windows Internet Protocol (TCP/IP) stack or DNS client resolver cache. Why this causes the problem: A corrupted network stack causes intermittent routing failures and hostname resolution errors for Fortnite's Akamai and AWS edge servers. Category: Configuration Error Specific technical explanation: Absence of Quality of Service (QoS) rules on the local router, or incorrect prioritization of gaming traffic. Why this causes the problem: Without QoS, background device traffic (streaming, downloads) can saturate the upstream bandwidth, causing bufferbloat and packet loss for Fortnite's real-time data. Category: Hardware Issue Specific technical explanation: Faulty or outdated network interface card (NIC) or wireless adapter driver with poor handling of high packet rates. Why this causes the problem: The driver fails to maintain the required packet processing queue under load, leading to dropped packets and a timeout. Category: Game Bug Specific technical explanation: Fortnite's internal networking code has a known issue with certain IPv6/IPv4 hybrid network configurations. Why this causes the problem: The game client may incorrectly attempt to bind to an IPv6 address that has poor routing, causing session instability. Category: Configuration Error Specific technical explanation: Use of a public DNS resolver (e.g., Google's 8.8.8.8) that has longer latency or different routing paths to Epic's game servers than the ISP's default DNS. Why this causes the problem: Increased DNS resolution time and potential geo-routing inefficiencies introduce latency spikes that can trigger timeout thresholds.SECTION 4: SOLUTIONS
Solution 1: Reset Network Stack and Flush DNS
Difficulty: Easy Time Required: 5 minutes Success Rate: High Prerequisites: Administrator access on Windows PC. Steps:- Press Windows Key + X and select Windows Terminal (Admin) or Command Prompt (Admin).
- Execute the following commands in sequence, pressing Enter after each:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
- Restart the computer.
- Launch Fortnite and test connectivity in a Battle Lab or Team Rumble match.
ping -t google.com in Command Prompt for 30 seconds after restart. Observe zero packet loss and consistent latency below 50ms. The Fortnite connection should remain stable for the duration of a full match.
Solution 2: Configure Router Quality of Service (QoS)
Difficulty: Medium Time Required: 10 minutes Success Rate: High Prerequisites: Access to router admin panel (typically 192.168.1.1 or 192.168.0.1). Steps:- Open a web browser and navigate to your router's IP address. Log in with administrator credentials.
- Locate the QoS, Traffic Prioritization, or Bandwidth Control section.
- Enable QoS. Set the Upstream Bandwidth to 80-90% of your ISP-provided upload speed.
- Add a new priority rule. Select your gaming device by its MAC address or IP address (assign a static IP for the device first if necessary).
- Set the device's priority to Highest or Real-Time Gaming.
- If available, add a port-based rule prioritizing UDP traffic on ports 5222 and 5795-5847.
- Save settings and reboot the router.
waveform.com/tools/bufferbloat. A grade of 'B' or higher indicates effective QoS. In-game, monitor the network debug stats (Settings > Game UI > HUD > Net Debug Stats) for stable ping and zero packet loss.
Solution 3: Update Network Adapter Driver
Difficulty: Easy Time Required: 7 minutes Success Rate: Medium Prerequisites: Internet access via alternate connection. Steps:- Press Windows Key + X and select Device Manager.
- Expand the Network adapters section.
- Right-click your primary network adapter (e.g., Intel(R) Wi-Fi 6 AX200, Killer E3000) and select Properties.
- Navigate to the Driver tab and note the Driver Date and Driver Version.
- Select Update Driver > Search automatically for drivers. Install any found update.
- If Windows reports the best driver is installed, visit the manufacturer's website (e.g., Intel, Realtek, Killer) directly. Download and install the latest driver package for your specific adapter model.
- Reboot the system.
ping -t 8.8.8.8 -l 1400) to check for stability with larger packet sizes.
Solution 4: Disable IPv6 and Configure Static DNS
Difficulty: Medium Time Required: 5 minutes Success Rate: Medium Steps:- Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
- Right-click your active network connection and select Properties.
- Uncheck the box for Internet Protocol Version 6 (TCP/IPv6).
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Select Use the following DNS server addresses.
- Enter
1.1.1.1for Preferred DNS server and1.0.0.1for Alternate DNS server (Cloudflare). - Check Validate settings upon exit. Click OK and close all windows.
- Open Command Prompt as Administrator and execute
ipconfig /flushdns.
nslookup prod.ol.epicgames.com in Command Prompt. The resolved IP addresses should return quickly. The Fortnite server connection should establish more consistently.
Solution 5: Adjust Epic Games Launcher and Fortnite Bandwidth Limits
Difficulty: Easy Time Required: 3 minutes Success Rate: Low Steps:- Open the Epic Games Launcher. Click your profile icon and select Settings.
- Scroll down to the Fortnite section.
- Under Bandwidth, set Limit Downloads to a value like 5 Mbps or Unlimited.
- Ensure Throttle Downloads is unchecked.
- Launch Fortnite. Navigate to the in-game Settings menu.
- Go to the Game tab. Set Matchmaking Region to the region with the lowest ping.
- In the Video settings, ensure Frame Rate Limit is set to a stable value (e.g., 60 FPS or monitor refresh rate) to prevent GPU from saturating the PCIe bus.
Solution 6: Perform a Clean Boot and Isolate Software Conflict
Difficulty: Advanced Time Required: 15 minutes Success Rate: Medium Prerequisites: Administrator access. Steps:- Press Windows Key + R, type
msconfig, and press Enter. - In the System Configuration window, go to the Services tab.
- Check Hide all Microsoft services, then click Disable all.
- Navigate to the Startup tab and click Open Task Manager.
- Disable all startup items in Task Manager.
- Click OK and restart the computer when prompted.
- After restarting, launch Fortnite directly via its executable (
C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe). - Test game connectivity. If stable, re-enable services and startup items in groups of five to identify the conflicting software.
SECTION 5: PREVENTION
Perform a monthly router firmware check and update from the manufacturer's website. Configure a static IP address for your gaming device within the router's DHCP settings to ensure consistent QoS application. Schedule a bi-weekly execution ofipconfig /flushdns and netsh int ip reset via a batch file. Monitor the Epic Games Server Status page before extended play sessions. In Windows, set the network profile for your home connection to Private to ensure correct Windows Firewall rules for game traffic. Maintain a spreadsheet of current network adapter and graphics driver versions to track updates.
SECTION 6: WHEN TO CONTACT SUPPORT
Contact Epic Games Player Support if all solutions fail and the disconnects persist across multiple networks (e.g., a friend's house). Required diagnostic information includes the full network trace from the Epic Games Launcher (Help > Gather Logs) and theFortniteGame.log file located at C:\Users\[YourName]\AppData\Local\FortniteGame\Saved\Logs. Provide the make, model, and firmware version of your router and modem. Official support channels are accessible via the Epic Games Help Center at epicgames.com/help. Escalate to your Internet Service Provider if packet loss is confirmed via ping -t tests to your default gateway.