Game Error Fortnite

Rift Spawn Failure and Battle Pass UI Malfunction - Fortnite Fix Guide

📅 Published: 2026-02-06 🔄 Updated: 2026-02-06 👥 Reports: 1 ⚡ Severity: 🟢 Low

🎯 Quick Answer

Clear the PlayStation 5's system cache and rebuild the database to resolve corrupted game data causing missing rift spawns and a non-functional Battle Pass UI.

SECTION 1: OVERVIEW

This documentation addresses two concurrent technical failures in Fortnite Chapter 7. The first is a failure of rift environmental objects to spawn within Blitz mode gameplay loops, preventing quest completion. The second is a malfunction of the in-match Battle Pass reward claim user interface (UI), which fails to activate, requiring a return to the lobby for reward management. The primary affected platform is PlayStation 5. These issues occur in Fortnite version 29.00 and subsequent updates within Chapter 7. The frequency classification is occasional, with isolated reports across the player base. The severity impact is moderate; the errors impede progression systems but do not cause application crashes or prevent core gameplay. No specific error codes are generated; the failures manifest as absent game objects and unresponsive UI elements.

SECTION 2: SYMPTOMS

The application exhibits two distinct symptomatic behaviors. During Blitz mode matches, rift interactable objects fail to appear at any known spawn location for the duration of the session. The Battle Pass progression UI, designed to appear upon earning a reward during a match, does not render. The player does not receive the visual prompt to claim rewards, and the associated button inputs yield no response. The game continues to function normally otherwise. The player must exit to the main lobby to access and claim Battle Pass rewards via the traditional menu system. These symptoms persist across multiple game sessions and restarts.

SECTION 3: COMMON CAUSES

Category: Configuration Error / Corrupted Data

Specific technical explanation: Corrupted or outdated cached game data on the PlayStation 5 console. The system's temporary data storage becomes inconsistent with the live game state, causing environmental spawn tables and UI triggers to malfunction. Why this causes the problem: The game client references local cached data for performance; corruption leads to incorrect object spawn logic and UI script failures.

Category: Game Bug

Specific technical explanation: A client-side scripting error in the Chapter 7 update that incorrectly flags the player's quest state as "completed," disabling the conditional spawn logic for rifts in Blitz mode. Why this causes the problem: The game's quest and event scripting system prematurely disables the spawn condition for rift objects, rendering them permanently absent.

Category: Configuration Error

Specific technical explanation: Incorrect or conflicting HUD settings within the Fortnite configuration files that disable specific UI elements, including the new in-match Battle Pass notification. Why this causes the problem: The UI subsystem is configured to suppress the element, preventing its render cycle from initiating.

Category: Network Problem

Specific technical explanation: Persistent desynchronization between the client and Epic Games backend services regarding player progression and live event states. Why this causes the problem: The server fails to send the correct spawn data for rifts or the trigger signal for the Battle Pass UI due to a state mismatch.

Category: Software Conflict

Specific technical explanation: The PlayStation 5 system software or a background process interferes with Fortnite's memory allocation for dynamic object spawning and UI rendering. Why this causes the problem: Memory conflicts prevent the game from loading necessary assets and scripts into the active gameplay session.

SECTION 4: SOLUTIONS

Solution 1: Clear PlayStation 5 System Cache and Rebuild Database

Difficulty: Medium Time Required: 10-15 minutes Success Rate: High Prerequisites: PlayStation 5 console Steps:

Power off the PlayStation 5 completely. Do not enter Rest Mode.
Once the power indicator is off, unplug the power cable from the rear of the console for 60 seconds.
Reconnect the power cable.
Press and hold the power button on the console. Release it after you hear the second beep (approximately 7 seconds). This boots the console in Safe Mode.
Connect a controller via USB cable and press the PS button.
Select option 5: Clear Cache and Rebuild Database.
Select 1: Clear System Software Cache. Confirm the operation.
Return to the Safe Mode menu and select 5: Clear Cache and Rebuild Database again.
Select 2: Rebuild Database. This process will scan the drive and create a new database of all content.

Technical Explanation: This procedure flushes the system-level cache that may hold corrupted game data and repairs the internal database index. This resolves client-side data corruption that affects spawn logic and UI functionality. Verification: Boot Fortnite and enter a Blitz match. Verify rift objects spawn at known locations. Earn a Battle Pass reward and confirm the in-match claim UI appears.

Solution 2: Verify and Repair Fortnite Game Files

Difficulty: Easy Time Required: 5-20 minutes (depending on network speed) Success Rate: Medium Prerequisites: PlayStation 5 console Steps:

From the PlayStation 5 home screen, navigate to the Fortnite game tile.
Press the Options button on the controller and select Manage Game Content.
Select Installed Files.
The system will display a list. Highlight Fortnite and press the Options button again.
Select Check for Update to ensure the game is on the latest version.
If no update is found, return to the Fortnite tile, press Options, and select Delete. Reinstall the game from your library.

Technical Explanation: This process forces the PlayStation Network to validate the integrity of the installed game files against the master server. A fresh install replaces any corrupted or missing game scripts responsible for object spawning and UI events. Verification: Launch the game and monitor for a patch download. After completion, test rift spawns in Blitz and the Battle Pass UI functionality.

Solution 3: Reset In-Game HUD and Gameplay Settings

Difficulty: Easy Time Required: 3 minutes Success Rate: Medium Prerequisites: Access to Fortnite settings menu Steps:

Launch Fortnite and enter the main lobby.
Open the Settings menu (gear icon).
Navigate to the Game UI tab.
Scroll to the HUD Options section.
Toggle Show HUD to Off, apply settings, then immediately toggle it back to On.
Navigate to the Gameplay tab.
Scroll to the bottom and select Reset Gameplay Settings to Default. Confirm the action.
Restart the Fortnite application.

Technical Explanation: This resets any configuration flags that may be incorrectly suppressing specific UI elements. Restoring defaults eliminates conflicts between custom settings and new Chapter 7 UI systems. Verification: Join a match and earn a Battle Pass reward. The claim UI should appear. Also check for rifts in Blitz mode.

Solution 4: Create a New PlayStation Network Local User Profile

Difficulty: Advanced Time Required: 10 minutes Success Rate: Low Prerequisites: Ability to create a new local user on PS5 Steps:

From the PS5 home screen, go to Settings > Users and Accounts > Users > Add User.
Select Get Started and follow prompts to create a new local user profile (do not link an Epic account initially).
Switch to the new user profile and launch Fortnite.
When prompted, either create a new Epic account or decline to sign in, entering the game as a "guest."
Play a Blitz match to test for rift spawns. Note that the Battle Pass UI test is invalid without a linked account with progression.

Technical Explanation: This test isolates the problem to user-specific saved data or configuration. If rifts spawn normally on the new profile, the issue is tied to corrupted save data in the primary profile. Verification: Rift spawn behavior in Blitz mode on the new, clean user profile. If fixed, the problem is isolated to the original user's data.

Solution 5: Perform a Network Configuration Reset

Difficulty: Medium Time Required: 5 minutes Success Rate: Low Prerequisites: Access to network settings Steps:

On the PS5, go to Settings > Network > Settings.
Select Set Up Internet Connection.
Highlight your current connection type (Wi-Fi or LAN) and press the Options button.
Select Advanced Settings.
Change DNS Settings from Automatic to Manual.
Set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4 (Google DNS).
Save settings and test the internet connection.
Return to Settings > Network > Settings and select Connection Status.
Select View Connection Status and note the NAT Type. A Type 1 or 2 is required.

Technical Explanation: This ensures optimal routing to Epic Games servers and eliminates DNS-related communication errors that could prevent the client from receiving correct live event data and UI triggers. Verification: Check for improved consistency in server communication. Test the core gameplay issues after the change.

SECTION 5: PREVENTION

Regularly clear the PlayStation 5 system cache monthly via Safe Mode to prevent data corruption accumulation. Avoid using Rest Mode as the primary shutdown method; perform full power cycles weekly. After major game updates, manually reset in-game HUD and gameplay settings to default before applying custom preferences. Maintain a consistent, open NAT Type (1 or 2) on your network. Monitor the official Fortnite Status Twitter account (@FortniteStatus) for server-side acknowledgments of known issues affecting spawns or UI.

SECTION 6: WHEN TO CONTACT SUPPORT

Contact Epic Games Player Support if all solutions fail and the issue persists across multiple days and game updates. Provide the following diagnostic information: PlayStation 5 system software version, Fortnite version number, exact reproduction steps, and video evidence of the missing rifts and non-functional UI. Include your Epic Games account ID. Official support channels are accessible via the Epic Games Help portal at epicgames.com/help. Report the issue as a "Bug" under the Fortnite category.