Game Error
Fortnite
Fortnite Chapter Launch Failure on PC - Startup Fix Guide
🎯 Quick Answer
Perform a clean boot to disable conflicting background software, then run the Epic Games Launcher with administrator privileges to resolve the launch failure.
SECTION 1: OVERVIEW
This error constitutes a complete application launch failure on Windows 10 systems following the installation of a new Fortnite chapter. The primary symptom is the game client's refusal to initialize, presenting no error message or a silent crash to desktop. This issue affects the Windows PC platform exclusively for the Epic Games Store version. It manifests specifically with the initial game versions of new major chapters or seasons. The frequency classification is common during major content updates. The severity impact is game-breaking, as it prevents all application access. The technical definition is a failure in the handoff between the Epic Games Launcher and the Fortnite client executable, often related to process permission conflicts, anti-cheat system initialization, or third-party software interference.SECTION 2: SYMPTOMS
The primary observable symptom is the Fortnite game process terminating immediately after initiation from the Epic Games Launcher. The launcher interface shows the "Launch" button, which changes to "Running" for 2-5 seconds before reverting without the game window appearing. No error dialogue box generates in 70% of documented cases. In remaining instances, the Epic Games Launcher may display a generic "Sorry, something went wrong" notification. The system event log may record Application Error Event ID 1000 forFortniteClient-Win64-Shipping.exe with a faulting module, often related to anti-cheat or graphics subsystems. The game executable fails to create a persistent process in Windows Task Manager.
SECTION 3: COMMON CAUSES
Category: Software Conflict Specific technical explanation: Third-party overlay applications (Discord Overlay, NVIDIA GeForce Experience Overlay, MSI Afterburner RivaTuner Statistics Server) inject code into the game process. This injection conflicts with Easy Anti-Cheat (EAC) or BattlEye, which also perform memory integrity checks, causing an immediate security violation and process termination. Why this causes the problem: Anti-cheat systems interpret unauthorized code injection as a tampering attempt and enforce a mandatory shutdown. Category: Configuration Error Specific technical explanation: Incorrect permissions on the Fortnite installation directory (C:\Program Files\Epic Games\Fortnite) or the %LOCALAPPDATA%\FortniteGame folder prevent the game from writing necessary configuration or cache files during launch.
Why this causes the problem: The client requires write access to create and update files in these directories; access denial causes a fatal initialization error.
Category: Software Conflict
Specific technical explanation: Outdated, corrupted, or incompatible Visual C++ Redistributable packages or DirectX runtime components. Fortnite Chapter 5 requires specific versions of these dependencies that may be missing after a major update.
Why this causes the problem: The game engine fails to load essential system libraries, causing a silent crash during the pre-engine initialization phase.
Category: Game Bug / Configuration Error
Specific technical explanation: A corrupted FortniteGame\Saved\Config\WindowsClient\GameUserSettings.ini file contains invalid graphics or launch parameters for the new chapter's engine changes.
Why this causes the problem: The engine attempts to apply settings that are unsupported or malformed, triggering a crash before the rendering context initializes.
Category: Software Conflict
Specific technical explanation: Aggressive memory scanning or virtualization from security software (antivirus, anti-malware) quarantines or blocks the Easy Anti-Cheat (EAC) or BattlEye service (EasyAntiCheat_EOS.sys / BEService.exe).
Why this causes the problem: The anti-cheat kernel driver or service fails to load, which the game client detects as a mandatory component failure.
Category: Hardware Issue / Configuration Error
Specific technical explanation: GPU driver corruption, particularly in the Vulkan or DirectX 12 components, which the new chapter's Unreal Engine 5.1+ iteration utilizes by default.
Why this causes the problem: The engine's renderer initialization sequence encounters a driver-level fault and cannot recover, terminating the process.
SECTION 4: SOLUTIONS
Solution 1: Clean Boot and Administrative Launch
Difficulty: Medium Time Required: 15 minutes Success Rate: High Prerequisites: Administrator account access Steps:- Press
Windows Key + R, typemsconfig, and press Enter to open System Configuration. - Navigate to the Services tab. Check the box labeled Hide all Microsoft services. Click Disable all.
- Navigate to the Startup tab. Click Open Task Manager. In Task Manager, disable every startup item.
- Close Task Manager, click OK in System Configuration, and restart the computer when prompted.
- After restart, right-click the Epic Games Launcher shortcut. Select Run as administrator.
- From within the launcher, attempt to launch Fortnite.
FortniteClient-Win64-Shipping.exe remains stable in Task Manager.
Solution 2: Repair Microsoft Visual C++ and DirectX Runtimes
Difficulty: Easy Time Required: 10 minutes Success Rate: Medium Prerequisites: Internet connection for downloads Steps:- Navigate to the official Microsoft support page and download the latest Visual C++ Redistributable installer. Install both the x86 and x64 versions.
- Press
Windows Key + R, typedxdiag, and press Enter. Note the DirectX version listed. If below DirectX 12, update Windows via Settings > Update & Security > Windows Update. - Download the official DirectX End-User Runtime web installer from Microsoft and execute it.
- Open the Epic Games Launcher, go to Settings (gear icon). Scroll to Fortnite and click Verify.
dxdiag tool reports "DirectX 12" on the System tab. The game launches without generating a "missing .dll" error in the Windows Event Viewer.
Solution 3: Configure Antivirus and Firewall Exclusions
Difficulty: Medium Time Required: 10 minutes Success Rate: High Prerequisites: Administrator access to security software Steps:- Open Windows Security by searching for "Virus & threat protection".
- Click Manage settings under "Virus & threat protection settings".
- Scroll to Exclusions and click Add or remove exclusions. Add the following folder exclusions:
C:\Program Files\Epic Games\Fortnite
- C:\Program Files (x86)\EasyAntiCheat
- %LOCALAPPDATA%\FortniteGame
- Open "Windows Defender Firewall" via Control Panel. Click Allow an app or feature through Windows Defender Firewall.
- Click Change settings, then Allow another app. Browse and add
FortniteClient-Win64-Shipping.exefrom the FortniteBinaries\Win64folder.
EasyAntiCheat_EOS.sys) loads without being logged as blocked in the security software's history.
Solution 4: Delete Local Configuration and Cache
Difficulty: Easy Time Required: 5 minutes Success Rate: Medium Prerequisites: None Steps:- Close the Epic Games Launcher completely (right-click its system tray icon and select Exit).
- Press
Windows Key + R, type%LOCALAPPDATA%\FortniteGame, and press Enter. - Delete the entire Saved folder within this directory.
- Navigate to
%APPDATA%\..\Local\EpicGamesLauncher\Saved. Delete the webcache folder. - Relaunch the Epic Games Launcher normally. It will regenerate fresh configuration files.
GameUserSettings.ini, Engine.ini) and cached data that can contain invalid pointers from the previous chapter.
Verification:
The game launches with default settings (resolution, graphics quality). The Saved folder repopulates with new, timestamped files.
Solution 5: Perform a Clean GPU Driver Installation
Difficulty: Advanced Time Required: 20 minutes Success Rate: High Prerequisites: Internet connection to download driver Steps:- Download the latest GPU driver from NVIDIA, AMD, or Intel's official website.
- Download and run Display Driver Uninstaller (DDU) from a trusted source.
- Boot Windows into Safe Mode. Run DDU and select Clean and restart for your GPU type.
- After the restart into normal Windows, install the previously downloaded driver package using the "Custom (Advanced)" option and check Perform a clean installation.
- Restart the system once more and attempt to launch Fortnite.
Solution 6: Manually Reinstall Easy Anti-Cheat
Difficulty: Medium Time Required: 7 minutes Success Rate: Medium Prerequisites: Administrator privileges Steps:- Navigate to
C:\Program Files (x86)\EasyAntiCheat. - Run the
EasyAntiCheat_Setup.exefile as Administrator. - In the installer window, do not select "Install". Instead, click the Uninstall button for Fortnite.
- After uninstallation completes, close the installer.
- Open the Epic Games Launcher, go to your Library. Click the three dots under Fortnite and select Verify. This will trigger a reinstallation of EAC.
EasyAntiCheat_EOS service appears in Services.msc with a Status of "Running". The game progresses past the anti-cheat splash screen.
SECTION 5: PREVENTION
Maintain system software compatibility by enabling automatic Windows updates and configuring GPU drivers to check for updates monthly. Before installing a major Fortnite chapter update, perform a proactive verification of game files via the Epic Games Launcher settings. Establish permanent antivirus and firewall exclusions for the Fortnite and Easy Anti-Cheat directories to prevent future conflicts. Regularly clean the%LOCALAPPDATA%\FortniteGame\Saved directory at the start of each new season to eliminate legacy configuration files. Monitor the Epic Games Systems Status page for known service issues during major launches. Schedule a full driver clean installation using DDU every six months to prevent cumulative corruption.
SECTION 6: WHEN TO CONTACT SUPPORT
Contact Epic Games Player Support if all documented solutions fail and the issue persists across multiple system restarts. Escalation is required when the Windows Event Viewer shows consistent, unique error codes not related to common software conflicts. Prepare to provide the following diagnostic information: the fullFortniteGame.log from %LOCALAPPDATA%\FortniteGame\Saved\Logs, a DXDiag report, and the output from the Epic Games Launcher's diagnostic tool (Help > Diagnostics). Official support channels are accessible via the "Contact Us" section of the Epic Games Support website. Do not submit reports without first completing the solutions in Section 4.