Network Issue
CS2
CS2 Rollbacks and Network Lag - Complete Troubleshooting Guide
🎯 Quick Answer
Resolve CS2 rollbacks and lag by verifying network stability, disabling Windows Auto-Tuning, and ensuring your router's NAT and QoS settings are correctly configured.
SECTION 1: OVERVIEW
The CS2 rollback and lag error manifests as severe network desynchronization between the client and game server. This problem is characterized by periodic, high-latency packet loss resulting in client-side prediction failure and subsequent position correction. The error affects the Windows platform exclusively, as CS2 is not available on macOS, Linux, or consoles. It occurs across all public game versions and is not tied to a specific update, though network infrastructure changes can trigger it. This is a common issue with a game-breaking severity impact, as it renders competitive play impossible. The error does not generate a formal error code but is observable through in-game network metrics as sustained choke and/or loss percentages spiking to 100% at regular intervals, coinciding with the described freezes and positional rollbacks.SECTION 2: SYMPTOMS
The application exhibits a cyclical network timeout during standard gameplay. The client freezes for 2000-3000 milliseconds at approximately 10-second intervals. During the freeze, all player input is ignored. Following the freeze, one of two corrective actions occurs: the client's player model is teleported back to its position from 2-3 seconds prior, or the server registers the player as unresponsive and executes a kill command. The in-game network graph shows simultaneous spikes in packet loss and latency. No crash dialog or formal error message is generated; the game process continues running.SECTION 3: COMMON CAUSES
Category: Network Problem Specific technical explanation: Router or ISP-level packet bufferbloat causing high latency under load, compounded by CS2's sensitive UDP traffic. This saturates the upload or download buffer, forcing packets to queue and be delivered in bursts, which the game engine interprets as a disconnect. Why this causes the problem: The game server expects consistent UDP packet flow. Bursty delivery creates gaps interpreted as network failure, triggering client-side prediction rollback. Category: Configuration Error Specific technical explanation: The Windows Network Auto-Tuning feature (netsh int tcp set global autotuninglevel=normal) is enabled, which can aggressively manage TCP window sizes and inadvertently throttle UDP-based game traffic. Why this causes the problem: While CS2 uses UDP, system-level network tuning can affect overall network adapter performance, introducing latency spikes that disrupt the game's real-time requirements. Category: Software Conflict Specific technical explanation: Overlay applications (Discord, Xbox Game Bar, NVIDIA GeForce Experience, Steam Overlay) or background services (VPN clients, anti-virus real-time scanning) intermittently consuming high CPU or network priority. Why this causes the problem: These processes can create micro-stutters in CPU scheduling or interrupt network processing, delaying CS2's engine frames and causing packet send/receive delays. Category: Hardware Issue Specific technical explanation: Faulty or underperforming Network Interface Card (NIC) driver, or a driver with power-saving features enabled (like Energy Efficient Ethernet or Gigabit Lite). Why this causes the problem: The NIC or its driver may enter a low-power state or fail to process packets at the consistent rate required, dropping packets and creating the cyclical lag pattern. Category: Game Bug / Configuration Error Specific technical explanation: Corrupted or suboptimal local network configuration files for CS2, specifically theconfig.cfg or video.cfg files containing erroneous rate commands or bindings that conflict with network traffic.
Why this causes the problem: Incorrect rate, cl_updaterate, or cl_cmdrate values can force the client to request more data than the network can handle, leading to choke and periodic buffer overflows.
Category: Network Problem
Specific technical explanation: Strict or Double NAT configuration on the user's router, often combined with Universal Plug and Play (UPnP) being disabled or failing.
Why this causes the problem: This configuration can improperly forward the UDP ports required for CS2 (typically 27015-27030, 3478, 4379, 4380), causing inconsistent communication with the game's relay networks and matchmaking servers.
SECTION 4: SOLUTIONS
Solution 1: Diagnose and Eliminate Network Bufferbloat
Difficulty: Medium Time Required: 15 minutes Success Rate: High Prerequisites: Web browser access. Steps:- Close CS2 and all other bandwidth-intensive applications.
- Navigate to
https://www.waveform.com/tools/bufferbloatin your web browser. - Run the full test. Note the grade (A through F) under "Bufferbloat" on the results page.
- If the grade is C or lower, log into your router's administrative interface (commonly
192.168.1.1or192.168.0.1). - Locate the Quality of Service (QoS) settings. Enable it if available.
- Set the Upload Bandwidth and Download Bandwidth to approximately 90-95% of the speeds reported by your ISP. For example, if you have a 100 Mbps download / 20 Mbps upload plan, set QoS limits to 95 Mbps down / 19 Mbps up.
- Apply settings and reboot the router. Re-run the bufferbloat test to verify an improved grade.
Solution 2: Disable Windows Network Auto-Tuning
Difficulty: Easy Time Required: 5 minutes Success Rate: High Prerequisites: Administrator command prompt access. Steps:- Press the Windows Key, type
cmd, right-click "Command Prompt," and select "Run as administrator." - Execute the following command:
netsh int tcp set global autotuninglevel=disabled - Press Enter. The command should return "Ok."
- Close the command prompt and restart your computer.
netsh int tcp show global. The line "Receive Window Auto-Tuning Level" must read "Disabled."
Solution 3: Verify and Configure CS2 Network Rates
Difficulty: Medium Time Required: 10 minutes Success Rate: Medium Prerequisites: None. Steps:- Launch CS2 and navigate to Settings -> Game -> Enable Developer Console (~). Set to
Yes. - In-game, press the tilde (
~) key to open the console. - Enter the following commands exactly, pressing Enter after each:
rate 1280000
cl_updaterate 128
cl_cmdrate 128
cl_interp_ratio 1
cl_interp 0
- To make these settings permanent, navigate to
C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\csgo\cfg\. - Open the
config.cfgfile with Notepad. At the end of the file, add the five commands from Step 3 on new lines. - Save the file and set it to "Read-only" (right-click -> Properties -> Read-only) to prevent the game from overwriting it.
rate; cl_updaterate; cl_cmdrate. The returned values must match the set values (1280000, 128, 128).
Solution 4: Update Network Adapter Driver and Disable Power Saving
Difficulty: Medium Time Required: 10 minutes Success Rate: Medium Prerequisites: Administrator access. Steps:- Press
Windows Key + Xand select "Device Manager." - Expand "Network adapters." Right-click your primary Ethernet or Wi-Fi adapter and select "Update driver." Choose "Search automatically for drivers."
- After any update, right-click the adapter again and select "Properties."
- Navigate to the "Power Management" tab. Uncheck "Allow the computer to turn off this device to save power."
- Navigate to the "Advanced" tab. Look for and disable the following properties if present: Energy Efficient Ethernet, Green Ethernet, Gigabit Lite, and Power Saving Mode.
- Click OK and restart your computer.
Solution 5: Perform a Clean Steam File Verification and Reset Launch Options
Difficulty: Easy Time Required: 10 minutes Success Rate: Medium Prerequisites: None. Steps:- Exit Steam completely (right-click system tray icon -> Exit Steam).
- Navigate to
C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\csgo. - Rename the
cfgfolder tocfg_backup. This preserves your settings but forces the game to generate a fresh configuration. - Relaunch Steam. Right-click Counter-Strike 2 in your library and select "Properties..."
- In the "GENERAL" tab, delete any text present in the "LAUNCH OPTIONS" field. Click "X" to close.
- In the "INSTALLED FILES" tab, click "Verify integrity of game files." Wait for the process to complete.
- Launch CS2. The game will generate a new
cfgfolder. Reconfigure your video and control settings.
cfg directory.
Solution 6: Configure Router Port Forwarding and Enable UPnP
Difficulty: Advanced Time Required: 20 minutes Success Rate: High Prerequisites: Router admin access, knowledge of your PC's local IP address. Steps:- Assign a static IP address to your gaming PC within your router's DHCP settings.
- Log into your router's admin panel. Locate the "Port Forwarding," "Virtual Server," or "Applications & Gaming" section.
- Create new rules to forward the following UDP ports to your PC's static IP address:
- In the same router interface, locate the "UPnP" or "Universal Plug and Play" setting and ensure it is Enabled.
- Apply settings and reboot the router.
SECTION 5: PREVENTION
Maintain network stability by performing a quarterly bufferbloat test and adjusting router QoS settings as needed. Establish a monthly schedule to update network adapter and graphics drivers directly from the manufacturer's website, not through Windows Update. Configure Windows to use a public DNS service like Google (8.8.8.8, 8.8.4.4) or Cloudflare (1.1.1.1). Monitor system performance using Task Manager's Performance tab during gameplay to identify background processes that consume network or CPU resources, and permanently disable or uninstall them. Avoid modifying CS2 configuration files with non-standard network rates.SECTION 6: WHEN TO CONTACT SUPPORT
Contact Steam Support only after exhaustively testing all solutions in this guide and confirming the issue persists across multiple different internet connections (e.g., a mobile hotspot). Required diagnostic information includes the complete output from the Steam Console (steam://open/console then enter net_diagnostics) and a detailed traceroute to a CS2 game server. Provide the full system specifications from dxdiag and the exact make/model/firmware version of your router. Official support channels are accessed exclusively through the Steam Help site at help.steampowered.com. Do not report issues based on forum or community suggestions without technical evidence.