ARC Raiders Freezing Entire PC - Complete Fix Guide
🎯 Quick Answer
The most effective fix is to roll back or update your graphics driver to a stable version, specifically for AMD users to version 25.9.1, and perform a clean installation using Display Driver Uninstaller (DDU).
SECTION 1: OVERVIEW
The ARC Raiders full-system freeze is a critical stability error where the game causes a complete halt of the PC's operating system. This is a hard lock-up, requiring a physical power cycle via the chassis power switch, as the system becomes unresponsive to keyboard inputs (including Ctrl+Alt+Del) and mouse commands. The error typically manifests during gameplay sessions, often within 10 minutes of entering the game world. It is a severe fault that indicates a deep conflict at the hardware or kernel-driver level, not a standard application crash. This issue primarily affects the Windows platform and has been observed across various game client versions, particularly following specific graphics driver updates. The error is characterized by the absence of a standard Windows error code, as the freeze occurs before the operating system's error handler can engage.
SECTION 2: SYMPTOMS
The game and entire operating system become completely non-responsive. All video and audio output freezes on a single frame, and the last played audio loop may persist. Input devices cease to function, with no response from the keyboard's Num Lock or Caps Lock indicators. The system does not recover and does not generate a crash dump or Blue Screen of Death (BSOD). The only resolution is a forced shutdown by holding the physical power button or flipping the power supply's switch. This freeze consistently occurs during active gameplay in ARC Raiders, typically within a 10-minute window, and does not happen during menu navigation or idle periods.
SECTION 3: COMMON CAUSES
- Unstable Graphics Driver Version: Specific graphics driver releases, particularly recent AMD Adrenalin editions post-version 25.9.1, contain changes that conflict with ARC Raiders' rendering pipeline or kernel-level calls, causing a system-wide hang.
- Anti-Cheat Software Conflict: The kernel-level anti-cheat service used by ARC Raiders can conflict with other low-level system monitoring or control software (e.g., RGB lighting controllers, aggressive fan control utilities, older versions of MSI Afterburner/RivaTuner), resulting in a deadlock.
- Overclocking Instability: Even previously stable manual overclocks or undervolts on the CPU, GPU, or RAM can become unstable under the specific load profile of ARC Raiders, leading to a hard freeze that bypasses standard crash protocols.
- Outdated Chipset Drivers: System platform drivers (AMD Chipset Driver or Intel Management Engine Interface) that are not current can cause improper power state transitions and PCIe bus management during the game's operation.
- Faulty or Insufficient Power Delivery: A transient power spike from the GPU under load can trigger overload protection or cause a voltage drop on a failing or under-specification Power Supply Unit (PSU), forcing a system halt.
- Windows System File Corruption: Critical operating system files related to DirectX, the .NET framework, or Visual C++ redistributables required by the game can be corrupted, leading to unrecoverable faults.
- Background Process Interference: Non-essential applications, especially those with overlay capabilities (discord, Xbox Game Bar, GeForce Experience Instant Replay) or screen capture functions, can hook into the game process in a way that causes a conflict.
SECTION 4: SOLUTIONS
Solutions are ordered from the highest to the lowest probability of resolving the hard freeze issue.
Solution 1: Perform a Clean Graphics Driver Installation
Difficulty: Medium Time: 20 minutes Success Rate: High Steps:- Download the latest stable driver for your GPU from the manufacturer's website (NVIDIA or AMD). For AMD users reporting success, specifically download version 25.9.1.
- Download Display Driver Uninstaller (DDU) from its official source (wagnardsoft.com).
- Boot Windows into Safe Mode. You can do this by pressing
Windows Key + R, typingmsconfig, and under the "Boot" tab, checking "Safe boot" with the "Network" option selected. Restart. - Run DDU. Select your device type (GPU) and the correct manufacturer (NVIDIA/AMD/Intel). Click "Clean and restart."
- After the PC restarts normally, install the graphics driver package you downloaded in Step 1. Choose "Custom Installation" and check the box for "Perform a clean installation."
Solution 2: Disable Conflicting Background Software
Difficulty: Easy Time: 10 minutes Success Rate: Medium Steps:- Press
Ctrl + Shift + Escto open Task Manager. Go to the "Startup" tab. Disable all non-essential applications (e.g., chat clients, hardware utility panels, cloud storage). - Press
Windows Key + R, typemsconfig, and press Enter. Go to the "Services" tab. Check "Hide all Microsoft services," then click "Disable all." This prevents third-party services from loading at boot. - Click "Apply" and "OK." Restart your computer when prompted.
- Launch ARC Raiders and test for stability. If the freeze is resolved, re-enable services and startup items in small groups to identify the specific conflict.
Solution 3: Reset Hardware Overclocks and Update BIOS
Difficulty: Hard Time: 30 minutes Success Rate: Medium Steps:- Enter your system BIOS/UEFI by pressing the designated key (e.g., Del, F2, F10) during system startup.
- Locate settings for CPU, RAM, and GPU. Look for options like "XMP," "DOCP," "AI Overclock," or manual multiplier/voltage settings.
- Disable XMP/DOCP profiles and set all overclocking options to "Auto" or their default values. Save changes and exit (usually F10).
- Visit your motherboard manufacturer's website. Locate your exact motherboard model and go to its support page. Download the latest stable BIOS version and the recommended flashing utility.
- Follow the manufacturer's precise instructions to update the BIOS. Warning: Do not interrupt power during this process.
Solution 4: Repair Windows System Files and Dependencies
Difficulty: Easy Time: 15 minutes Success Rate: Medium Steps:- Press
Windows Key, type "cmd," right-click "Command Prompt," and select "Run as administrator." - Run the System File Checker utility by entering the command:
sfc /scannow. Allow the scan to complete and repair any corrupted files. - Next, run the DISM tool to repair the Windows image. Enter the command:
DISM /Online /Cleanup-Image /RestoreHealth. - Finally, reinstall critical game dependencies. Download the latest "Visual C++ Redistributables" (both x86 and x64) and the "DirectX End-User Runtime" from Microsoft's official website. Install them.
sfc and DISM repair corrupted Windows core files that can cause system instability. Reinstalling runtime libraries ensures ARC Raiders has all required software components to function correctly.
Solution 5: Adjust Windows Power and Graphics Settings
Difficulty: Easy Time: 5 minutes Success Rate: Low Steps:- Press
Windows Key, type "Choose a power plan," and open the Control Panel item. Select "High performance." If it's not visible, click "Create a power plan" on the left and create a new plan based on High performance. - Open the Windows Graphics Settings. Go to Settings > System > Display > Graphics settings.
- Under "Custom options for apps," click "Browse" and navigate to the ARC Raiders executable (typically in
C:\Program Files\Steam\steamapps\common\ARC Raiders). Add it to the list. - Click on the added game, select "Options," and set the Graphics preference to "High performance."
Solution 6: Perform a Clean Game Reinstall
Difficulty: Easy Time: 40 minutes (depending on bandwidth) Success Rate: Low Steps:- Fully uninstall ARC Raiders through your game launcher (Steam/Epic Games Store).
- Navigate to the game's installation directory and manually delete any remaining folders.
- Press
Windows Key + R, type%localappdata%, and delete any folder related to "ARC Raiders" or its developer, "Embark Studios." - Press
Windows Key + R, type%programdata%, and check for and delete any related folders. - Restart your computer. Reinstall ARC Raiders to a different drive if possible, or to a clean location on the original drive.
SECTION 5: PREVENTION
Maintain a regular driver update schedule, but wait 1-2 weeks after major GPU driver releases to confirm stability with your game library. Use a standard power profile for daily use and only enable aggressive hardware overclocks after rigorous stability testing with multiple stress-testing applications. Establish a quarterly maintenance routine: run sfc /scannow, update chipset drivers from your motherboard manufacturer, and clear temporary files using the Windows Disk Cleanup utility. Avoid installing unnecessary system utility software that runs at the kernel level.
SECTION 6: SUPPORT ESCALATION
If all solutions fail, contact official ARC Raiders support through the Embark Studios website. Before contacting support, gather the following diagnostic information: the exact version numbers of your graphics driver, Windows OS build, and ARC Raiders client. Provide a detailed system specification list (CPU, GPU, PSU model, RAM). Note the precise in-game actions preceding the freeze and any entries in the Windows Event Viewer (found under Windows Logs > System) from around the time of the crash.